These SMS Terms & Conditions ("SMS Terms") apply to text messages sent by Hawaii Energy Connection, LLC, including the KumuKit Solar brand ("Hawaii Energy Connection," "KumuKit Solar," "we," "us," or "our").
By opting in to receive SMS messages from us, you agree to these SMS Terms.
Hawaii Energy Connection / KumuKit Solar uses SMS text messaging to provide customer service and technical support to customers and individuals who contact us for assistance.
Messages may include:
Some SMS communications may be generated or assisted by automated systems or artificial intelligence.
You may opt in to receive SMS messages by providing or confirming your mobile phone number and affirmatively agreeing to receive text messages from Hawaii Energy Connection / KumuKit Solar, including during a customer service or technical support interaction.
By opting in, you consent to receive SMS messages related to your inquiry, account, solar or battery system, service request, troubleshooting, appointment, or other customer-support matter.
Consent to receive SMS messages is not a condition of purchasing goods or services.
Message frequency varies depending on your interactions with us and the nature of your customer service or technical support request.
Message and data rates may apply.
Your wireless carrier's standard messaging and data charges may apply to messages sent or received in connection with this SMS program.
You may opt out of receiving SMS messages at any time by replying STOP to a message.
After you send STOP, you may receive a confirmation message acknowledging your opt-out request. You will no longer receive SMS messages from the applicable messaging program unless you subsequently opt in again.
For assistance with SMS communications, reply HELP to any message.
You may also contact us at:
Phone: (808) 524-7336
Website:
www.hawaiienergyconnection.com
Your privacy is important to us. Personal information collected or processed through our SMS program is handled in accordance with our Privacy Policy.
Mobile phone numbers and SMS opt-in information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.
For more information, please review our Privacy Policy at:
www.hawaiienergyconnection.com/privacy-policy.html
SMS message delivery is subject to the availability and operation of participating wireless carriers and networks.
Carriers are not liable for delayed or undelivered messages.
Hawaii Energy Connection cannot guarantee that every SMS message will be delivered or received.
We may update these SMS Terms periodically to reflect changes in our messaging program, business practices, technology, or applicable requirements.
When changes are made, we will update the effective date shown at the top of these SMS Terms.
If you have questions regarding our SMS program or these SMS Terms & Conditions, please contact:
Hawaii Energy Connection, LLC
KumuKit
Solar
99-1350 Koaha Place
Aiea,
Hawaii 96701
Phone: (808) 524-7336
Website:
www.hawaiienergyconnection.com